Hello everyone,
We're running out of database capacity on our production environment and it appears to be an issue on two fronts.
Front 1 - When the contractor migrated our data from on-premises to D365 the original email (and all record) dates were not retained and so all off them are showing as create/modified date being the same as the date the actual data was imported.
Front 2 - I know there are some users that the Outlook/email add in set to sync each and every email, even if it doesn't have to do with a sale/customer etc.
1 - Is there a way to correct the dates on the imported items, or, a way to search for emails that with an actual/original create date? I'm wanting to export and then purge emails older than 2 years.
2 - Run a report on User settings for their add-in so I can go to each user to have them NOT sync all email. Then run a search for all non-related email from current date to import date, export and purge.
Is there a way to search for emails that aren't associated to a CRM workflow/process/deal etc, that is not date related?
I'm also open to other suggestions for freeing up space on databases!
