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Microsoft Dynamics CRM (Archived)

Workflow Processes - Send email to contact record once it's created

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Is it possible to create a workflow process that triggers an email send to each contact at the point of creation in the system? 

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  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    Yes, it is possible.

  • Community Member Profile Picture
    on at

    Thanks Andrew. I tried but it is not working properly and I can't attach screenshots.

    I created it as a workflow process to run in the background on the contact entity, checked when a record is created, made the criteria as follows:

    If "email" field contains data on the contact form, "create: Email." I think the properties of the email is where I am going wrong... I put in the "To" field a dynamic value "Contact." I'm not sure if that is correct? Do you have a screenshot or example?

    Thank you!!!

  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    First - to attach screenshots click "Use rich formatting" under the message.

    Regarding the rest - you're on the right path but use "Send Email" step instead of "Create Email" - yes, it's correct to pass contact to "To" field.

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