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Customer Voice Survey From Address Incorrect

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Posted on by David Service

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Hi Everyone,

I'm really new to Customer Voice, but we are setting up some surveys to obtain Customer Feedback on our services. We have set up a domain, sender address and permissions as described here

:meganvwalker.com/.../

And applied them to the survey. All looks good so far. When we come to sending the survey via Power Automate, though, the From address is still :

bounce-kqs81jpdteb2mpr0eezxswefqxnpzmcskuynk44427ax@nam.pb-dynmktg.com

and so our mail filter (Mimecast) immediately rejects them. Is there something I might have missed in setting up the 'From' address?

Thanks in advance!

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ChadAlt 367 User Group Leader on at

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Hello,

Have you selected the new domain from the distribution settings in your survey?

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