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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Error in reversing the...
Microsoft Dynamics AX (Archived)

Error in reversing the project invoice

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Posted on by imran ul haq 4,017

Hi All

While reversing the project invoice i am getting the following error:

"No transaction exists that can be selected for credit note."

This error is coming when i select the invoice from the "invoice journal" button, then function "create credit note". when i am tried to create the credit note from the "on account transaction" credit note option is disable under function. on "on account transaction" transaction origin type is "Unit of delivery"

i am using fixed price percentage completion project type, how i can reverse this posted invoice.

please advise

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Imran,

    If the automatic create credit note function does not work, I would say that you have to record the transactions that you invoiced previously again with negative signs and invoice it again.

    If you have only a limited number of Transactions recorded and invoiced previously this might be the easiest and fastest solution.

    For invoicing on account Transactions it might be easy, just enter a second on account line with negative signs and do the invoicing for this Position again.

    Hope it helps,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 4,017 on at

    thanks Ludwig for your reply,

    Even i was thinking the same but i want to know why this error is coming for these invoices (created from the billing rule, based on quantity) only for rest invoices created from the "transaction origin" i can easy create the credit note.

  • Suggested answer
    Bashir Ahmad Profile Picture
    Bashir Ahmad 5,248 on at

    When an amount on a customer invoice has a negative value, the invoice is classified as a credit note.

    technet.microsoft.com/.../hh242718.aspx

  • Suggested answer
    Bashir Ahmad Profile Picture
    Bashir Ahmad 5,248 on at

    When an amount on a customer invoice has a negative value, the invoice is classified as a credit note. When the document is printed, it has the title Credit note.

    When you create a credit note to credit an amount that was previously invoiced, you must first select the invoiced amount for crediting.

    technet.microsoft.com/.../hh242718.aspx

  • imran ul haq Profile Picture
    imran ul haq 4,017 on at

    Thanks Bashir and Ludwig for your reply

    But my question is little different, actually i post the invoice through the billing rule which is based on the quantity. So on the "on account transaction" i am getting the " transaction origin" type  "Unit of delivery" and when i am trying to create the credit note from the invoice journal form functions --> Create credit note i am getting this error:

    "No transaction exists that can be selected for credit note."

    Now when i define the invoiced amount in -ve on the on account form, "transaction origin" will milestone. and also the quantity will not be add back to invoice further.

    But when i create the credit for the invoice which have the "transaction origin" milestone i can reverse it from the function-->create credit note.

    So what i did in invoiced again from the billing rule with the -ve qty, what i want to know is it correct what i did?

  • Verified answer
    Max2012 Profile Picture
    Max2012 on at

    I know this is an old post but you are getting this error because the invoice in question is part of an estimate (accrued revenues). You need to cancel the estimate and you then be able to process the credit note. 

  • imran ul haq Profile Picture
    imran ul haq 4,017 on at

    Hi Max2012,

    thanks for your reply, i checked with few of my transactions with your solution and worked fine with me. Thanks for your help and support.

  • Caroline Ge Profile Picture
    Caroline Ge 25 on at

    Hi Imran,

    I also met with the same issue when I clicked "Select for credit note", could you please tell me how to "cancel the estimate"? Thanks so much!

    Caroline

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Caroline Ge,

    What error message do you receive, what has been recorded before and have you run and posted one or more estimates?

    Would be great if you could provide some additional information possibly in a new thread as this one is already verified and seems not directly related to your issue.

    Many thanks and best regards,

    Ludwig

  • Deni_Kuncheva Profile Picture
    Deni_Kuncheva 5 on at

    Hello, I see that this is an old topic, but we have the same problem.

    What if the estimate is in a period that is already closed, we can't open each period to cancel the estimate, create the credit not and then post the estimate again.

    My example is in March there was an estimate posted and an invoice was issued. Now in December we have to credit the invoice and issue a new one, but we can't reverse an estimate from March.

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