Hi,
We are attempting to upgrade our GP environment from 2015 to the latest GP 18.3. I've stopped at version GP 2016 for now.
The upgrade process has been smooth up to date, no real hickups, but there is one issue that I'm stuck on, and it's with regards to customizations within Forms. After I've migrated the DB and the custom forms and reports (through GP Utilities, and the log file states 0 of 36 failed to upgrade, so I know they all went through), custom buttons within the forms are not doing anything when you click on them. As you can see in the image below, we have a button "Print Receipts" that should popup a Crystal Report with the cash receipt details. However, upon clicking the button, it does absolutely nothing, no error messages, no nothing.
Does anyone have any suggestions on how I can debug this type of issue? Doing a validate on the form returns no errors, and when I open Modifier on that form, I can see the control, but not really sure on how to check the Action that this button does. It doesn't seem to be VBA code neither. So I'm thinking that because it was migrated from a previous version of GP, maybe certain scripts or functionality is lost when the dictionaries are upgraded? I don't know if it involves Dexterity or other components.
Any kind of guidance would be of great help. Thanks!