Client created Cash Receipt transaction and applied to Sales document, however the system crashed. When returned to the system the following issues were encountered:
When I tried to find the entry using the receipt number (020296781), it said that "You cannot edit transaction that has been posted".
However, it looks like the "entry" got applied to the invoice as when I tried locating the entry through the invoice, it said that "This document does not exist".
Investigated RM20101 RM Open and found the transaction SALES001 as expected
Investigated RM20201 RM Open Transaction Appy - and found APFRDCNM (02096781) and APTODCNM (Sales001)
So it appears right. However when investigating in the application, open Transaction by Customer, select the Sales doc, see the Cash Receipt attached, however when you click on the Cash Reciept for details, says that the document does not exist.
Investigated the HISTORY tables and no record of the SALES001 or the Cash Receipt are found.
I know i need to remove them Case Receipt but need to make sure I am getting the entire record when I remove it. Plus what is the next step that will allow us to re-enter the Cash transaction and apply it correctly.
Thanks.