Why does RSO schedule parallel bookings for a resource?

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Posted on by szkvorcsin

Hello Everyone,

I ran an Optimization schedule which involves multiple Resources in the dedicated Resource view. However when I run RSO there is a Resource for which there are several Bookings parallelly scheduled:

What is the reason for this? I couldn't find any documentation or resource only which depicts this issue. Maybe there is some type of configuration in RSO which describes how resource scheduling should work for each resource?

Thanks in advance!

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Haig Liu Microsoft Employee on at

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Hi szkvorcsin,

Please refer to the following Settings:

The resources workhours have capacity set to 1

The booking record 'allow overlapping' is set on No

Here are the reference link:

https://community.dynamics.com/365/fieldservice/f/dynamics-365-for-field-service-forum/433246/rso-moved-bookings-overlaps-with-a-present-bookings

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