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Customer experience | Sales, Customer Insights,...
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Custom fields on the Pass entity (msevtmgt_pass) form in RTM

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Hi - we're mostly done migrating from Outbound to RT in our Marketing module, but we need to add a custom field (that we used in OB) to the new Pass forms. But no matter what changes we make to the Pass forms in the Maker, it's ignored when that form is rendered in the app (any app, not just CI-J)  - we cannot seem to add that field to the forms.
 
Does anyone know if there is a process for this, or a workaround? We have a custom Events website which uses that field to decide whether to show that Pass or not.
 
Maker form editor:
 
UI result (completely different):
 
Thanks
James
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