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Ribbon gone bad after latest Chrome update

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Posted on by 1,549

After installing the latest version of Chrome and Edge, our CRM ribbon starter behaving weirdly.

Looking at the console, there seems to have errors in the navbar.css.

Nothing changed on the CRM side (on-premise). No updates whatsoever.

Chrome version: Version 88.0.4324.104 (Official Build) (64-bit)

CRM: version: 1612 (8.2.5.4) (DB 8.2.5.4) on-premises

2021_2D00_01_2D00_27_5F00_15_2D00_01_2D00_08.jpg

  • Suggested answer
    JonXT Profile Picture
    25 on at
    RE: Ribbon gone bad after latest Chrome update

    MS has released a new update\patch for the issue "Command bar buttons are stretched when using Chrome browser"

    community.dynamics.com/.../1157752

  • Verified answer
    yleclerc Profile Picture
    1,549 on at
    RE: Ribbon gone bad after latest Chrome update

    Yep, ThomasM96 got us on the right path!

    The solution below fixed it for Chrome / Edge / Firefox

    We are using CRM 8.2 on-premises

    Went to this folder:
    C:\Program Files\Microsoft Dynamics CRM\CRMWeb\_common\styles

    Filename: global.css.aspx

    BEFORE

    ul.ms-crm-CommandBar-Menu :not(ul.ms-crm-AssociatedGridCommandBar-Menu)
    {
    margin-top: 6px;
    <% if (CrmStyles.IsRightToLeft) { %>
    margin-right: 10px;
    <% } else { %>
    margin-left: 10px;
    <% } %>
    }

    AFTER

    ul.ms-crm-CommandBar-Menu :not(ul.ms-crm-AssociatedGridCommandBar-Menu)
    {
    margin-top: 0px;
    <% if (CrmStyles.IsRightToLeft) { %>
    margin-right: 0px;
    <% } else { %>
    margin-left: 0px;
    <% } %>
    }

  • Suggested answer
    Shem Jones Profile Picture
    15 on at
    RE: Ribbon gone bad after latest Chrome update

    Looks like ThomasM96 has the fix for this on another thread on these forums, tested on our end and it has fixed it for us

    community.dynamics.com/.../white-space-between-ribbon-buttons-in-dynamics-9-0

  • Expertise on Hands Profile Picture
    5 on at
    RE: Ribbon gone bad after latest Chrome update

    This is a global issue on all CRM Dynamics instances.

    Any informations or turn arround are welcome.

  • Adnan Jalees Profile Picture
    455 User Group Leader on at
    RE: Ribbon gone bad after latest Chrome update

    Hello, 

    Same situation has started happening with one our customer after Chrome version upgrade to 88. We've downgraded the chrome version to 86 until Microsoft provides the resolution or we find any alternate solution.

    Sincerely,

    Adnan

  • Shem Jones Profile Picture
    15 on at
    RE: Ribbon gone bad after latest Chrome update

    Same thing happening on my end.

    Its the update to Chrome Version 88.0.4324.104 which seems to have caused it, was on the previous Chrome Version 87 and then once we updated Chrome it caused the same issue to occur on my end as well.

    Just haven't found any fix for it yet.

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