Ribbon gone bad after latest Chrome update

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Posted on by yleclerc

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After installing the latest version of Chrome and Edge, our CRM ribbon starter behaving weirdly.

Looking at the console, there seems to have errors in the navbar.css.

Nothing changed on the CRM side (on-premise). No updates whatsoever.

Chrome version: Version 88.0.4324.104 (Official Build) (64-bit)

CRM: version: 1612 (8.2.5.4) (DB 8.2.5.4) on-premises

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Shem Jones 15 on at

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Same thing happening on my end.

Its the update to Chrome Version 88.0.4324.104 which seems to have caused it, was on the previous Chrome Version 87 and then once we updated Chrome it caused the same issue to occur on my end as well.

Just haven't found any fix for it yet.

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Adnan Jalees 455 User Group Leader on at

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Hello,

Same situation has started happening with one our customer after Chrome version upgrade to 88. We've downgraded the chrome version to 86 until Microsoft provides the resolution or we find any alternate solution.

Sincerely,

Adnan

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Expertise on Hands 5 on at

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This is a global issue on all CRM Dynamics instances.

Any informations or turn arround are welcome.

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Suggested answer

Shem Jones 15 on at

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Looks like ThomasM96 has the fix for this on another thread on these forums, tested on our end and it has fixed it for us

community.dynamics.com/.../white-space-between-ribbon-buttons-in-dynamics-9-0

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yleclerc 1,549 on at

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Yep, ThomasM96 got us on the right path!

The solution below fixed it for Chrome / Edge / Firefox

We are using CRM 8.2 on-premises

Went to this folder:
C:\Program Files\Microsoft Dynamics CRM\CRMWeb\_common\styles

Filename: global.css.aspx

BEFORE

ul.ms-crm-CommandBar-Menu :not(ul.ms-crm-AssociatedGridCommandBar-Menu)
{
margin-top: 6px;
<% if (CrmStyles.IsRightToLeft) { %>
margin-right: 10px;
<% } else { %>
margin-left: 10px;
<% } %>
}

AFTER

ul.ms-crm-CommandBar-Menu :not(ul.ms-crm-AssociatedGridCommandBar-Menu)
{
margin-top: 0px;
<% if (CrmStyles.IsRightToLeft) { %>
margin-right: 0px;
<% } else { %>
margin-left: 0px;
<% } %>
}

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JonXT 25 on at

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MS has released a new update\patch for the issue "Command bar buttons are stretched when using Chrome browser"

community.dynamics.com/.../1157752

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