web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Ribbon gone bad after ...
Customer experience | Sales, Customer Insights,...
Answered

Ribbon gone bad after latest Chrome update

(1) ShareShare
ReportReport
Posted on by yleclerc 1,549

After installing the latest version of Chrome and Edge, our CRM ribbon starter behaving weirdly.

Looking at the console, there seems to have errors in the navbar.css.

Nothing changed on the CRM side (on-premise). No updates whatsoever.

Chrome version: Version 88.0.4324.104 (Official Build) (64-bit)

CRM: version: 1612 (8.2.5.4) (DB 8.2.5.4) on-premises

2021_2D00_01_2D00_27_5F00_15_2D00_01_2D00_08.jpg

I have the same question (0)
  • Shem Jones Profile Picture
    Shem Jones 15 on at

    Same thing happening on my end.

    Its the update to Chrome Version 88.0.4324.104 which seems to have caused it, was on the previous Chrome Version 87 and then once we updated Chrome it caused the same issue to occur on my end as well.

    Just haven't found any fix for it yet.

  • Adnan Jalees Profile Picture
    Adnan Jalees 455 User Group Leader on at

    Hello, 

    Same situation has started happening with one our customer after Chrome version upgrade to 88. We've downgraded the chrome version to 86 until Microsoft provides the resolution or we find any alternate solution.

    Sincerely,

    Adnan

  • Expertise on Hands Profile Picture
    Expertise on Hands 5 on at

    This is a global issue on all CRM Dynamics instances.

    Any informations or turn arround are welcome.

  • Suggested answer
    Shem Jones Profile Picture
    Shem Jones 15 on at

    Looks like ThomasM96 has the fix for this on another thread on these forums, tested on our end and it has fixed it for us

    community.dynamics.com/.../white-space-between-ribbon-buttons-in-dynamics-9-0

  • Verified answer
    yleclerc Profile Picture
    yleclerc 1,549 on at

    Yep, ThomasM96 got us on the right path!

    The solution below fixed it for Chrome / Edge / Firefox

    We are using CRM 8.2 on-premises

    Went to this folder:
    C:\Program Files\Microsoft Dynamics CRM\CRMWeb\_common\styles

    Filename: global.css.aspx

    BEFORE

    ul.ms-crm-CommandBar-Menu :not(ul.ms-crm-AssociatedGridCommandBar-Menu)
    {
    margin-top: 6px;
    <% if (CrmStyles.IsRightToLeft) { %>
    margin-right: 10px;
    <% } else { %>
    margin-left: 10px;
    <% } %>
    }

    AFTER

    ul.ms-crm-CommandBar-Menu :not(ul.ms-crm-AssociatedGridCommandBar-Menu)
    {
    margin-top: 0px;
    <% if (CrmStyles.IsRightToLeft) { %>
    margin-right: 0px;
    <% } else { %>
    margin-left: 0px;
    <% } %>
    }

  • Suggested answer
    JonXT Profile Picture
    JonXT 25 on at

    MS has released a new update\patch for the issue "Command bar buttons are stretched when using Chrome browser"

    community.dynamics.com/.../1157752

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 151

#2
ManoVerse Profile Picture

ManoVerse 149 Super User 2026 Season 1

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 66 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans