I was having problems with my new portal loading, and after clicking the "Learn More" link it instructed me to do several things. I did them all, but the last thing was to reset my portal. After doing that, the portal is now missing from my list of portals. It did say it would be inaccessible while its resetting, and as expected the URL no longer works. Is this supposed to happen? Will it show back up in my list of portals after reset? How long does this process generally take? Its been about an hour now.
Hi
Did you check this documentation?
docs.microsoft.com/.../reset-portal
thanks
Thank you so very much Ana. This documentation provided me new and updated dictionary definitions of the word "Reset". I am now aware that in the Microsoft dictionary of words that "Reset" now means "delete" according to this documentation. There are fewer adventures I love more than diving into what words mean with Microsoft! This has been an excellent endeavor for sure!
Nonetheless, now that I know that "Reset" means "Delete", after reprovisioning my portal. I still get the same error. I suppose I'll start another thread for that tomorrow so as to not be working two issues under the same thread.
Hi JMAtoms,
The Reset Portal button deletes the Azure Web App associated with your portal, and frees up a portal License. It does not uninstall any Dynamics 365 solutions or remove any data from your Dynamics 365 instance. If you think of a portal as a website on a web server that uses Dynamics 365 as the database, resetting a portal deletes the web server without touching the database. By provisioning a new portal, you can redeploy the web server with the exact same website code, pointed at the exact same database. Everything you configured in Dynamics 365 will still be there, but you will lose your portal management area configurations.
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