Expand the Breadcrumb in the Portal Knowledge Base - Category to show the full trail

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Posted on by Mahone

Hello,

I am using the OOTB customer service template for the Knowledge Base. I am trying to expand the Breadcrumb so that it follows the full path of Categories. Currently no matter how many categories you go deep is displays Home > Knowledge Base - Home > Active Category. I would like it to keep tracking the when you go down to the next level, for example Home > Knowledge Base - Home > Parent Category > Active Category and so on. I see in the template in the code to call breadcrumbs, not alter them:

And i can see the Breadcrumb Template, but i am not sure how to modify to include more levels:

Any help would be greatly appreciated.

Web Page: Category Detail (customer self service)

Page Template: Category Details

Web Template: Category Details, Breadcrumbs

Thanks,

Mahone

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Community Member on at

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Hi Mahone, were you able to solve this issue? I'm facing the same requirement.

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DanieleC 5 on at

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I'm also looking to perform the same task in Dynamics, why do sub-categories and KB articles replace the chain rather than add to it?

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MVCS 10 on at

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We are having the same problem. Any help on this would be appreciated!

Thanks.

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