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Hi,
we have a customer who has 15 legal entites, all of them but a few are manufacturing companies. Now they want to buy a new ERP for their centralised purchase and supply chain. At the same time they want to fully automate outbound and inbound invoicing, meaning completing the transaction as far as it can go, until it just needs approval. Initially I thought that that means about a 100 entreprise licenses. Of the 1000 employees, that is about the number who will have access to D365fO.
The question it rises is if all the other 900 users, who don't even know of the existence of an ERP, also needs entreprise licenses. The paragraph saying that: Any user or device that accesses Microsoft Dynamics 365 —whether directly or indirectly—must be properly licensed, is concerning and a dealbreaker. The only viable license in our case is full Operations licenses or entreprise. Today they work mainly in about 20 separate systems: CAD, PLM, PIM and various production systems, all of them maintaining their own infrastructure. They will not be able to or wanting to use D365fO since it is not a system that suit their needs and all the other systems represent a substatial investment. Still we will need to sync some data between the systems, mainly through nightly batch runs. That is done today in the current solution, no extra licenses needed.
And what about the suppliers that now will cause economical transactions through automation of e-invoices and mailed invoices. Will they need to purchase extra licenses for all of them? Since e-invoicing from and to public and government institutions will be written into law in our country this will be a real factor here, not to mention that it is a logical improvement.
In this case that would mean 500+ extra full Operations licenses, then we will need to look at alternative options. We can not defend that kind of costs for something that only 5% of the licensed users in the company works in. Can someone please give me some guidance, what license models can we offer? I greeted the fact that it is now written in the guidelines that a customer's customers now don't need extra licenses, please fix these integration cases too!
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That's the official story regarding multiplexing - if you indirectly access Windows Server (and it's licensed on pre-user basis), you need a Windows Server CAL, similarly with SQL Server and so on, and also with Dynamics 365 for Operations. The general rules regarding multiplexing cover all automated processes - the only way is having a manual step in between.
That being said, I suggest you contact Microsoft, explain the situation to them and ask them to give you a solution.
Note that this is a community forum - we can't change Microsoft licensing policies. Again, you'll have to send them to Microsoft.
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