web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer Service forum / Custom Activity Icon i...
Customer Service forum

Custom Activity Icon is ignored in the Unified Interface

(0) ShareShare
ReportReport
Posted on by Community Member

I have a custom activity entity and I have set up an svg icon for this entity for the Unified Interface.

pastedimage1567160877914v1.png

In Unified interface, the icon is correctly rendering for views...

pastedimage1567161552947v7.png

...is truncating in the form...

pastedimage1567161648865v8.png

...is completely ignored by the Timeline on a Contact form...

pastedimage1567161000627v3.png

...and ignored in the ribbon from the Activities view.

pastedimage1567161103291v4.png

Looks like the icon is ignored everywhere when I'm browsing this entity as Activity.

Thus I have two questions:

1. How to avoid truncating on the form?

2. How to force the Unified Interface to use the icon in Activities?

Categories:
Activities
I have the same question (0)
  • LuHao Profile Picture
    LuHao 40,892 on at

    Hi partner,

    I tested it in my environment and did have this problem.

    7215.PNG    0741.PNG    2642.PNG

    I will raise a Microsoft support ticket to reflect this issue.

    However, in my opinion, this problem should be by design. That is to say, the full application of the icon of the custom active entity in UCI is not currently supported.

    If there is any progress on this ticket, I will reply here.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans