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How can we upload knowledge base articles in bulk in d365

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Posted on by Pradeep Reddy

I need to add knowledge base articles in bulk, Any suggestion

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Rawish Kumar 13,758 on at

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Hi Pradeep, As far as i know knowledge articles can be import to dynamics.

Could you please prepare excel and upload them. It should be an easy process just like any other process.

for a starter, export some articles from one environment and try to import to another. This works for me.

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Pradeep Reddy 35 on at

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Hi Rawish,

Thanks for your response, I need to add new articles into the CRM, but i have bulk data around 600 articles.

I tries it before only as you said, but all articles which i have uploaded was failure.

I have added the required fields, but still there is no progress. Please have a look at screenshot for reference.

Regards,

Pradeep

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Rawish Kumar 13,758 on at

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What is the status of these knowledge articles, published? I am not sure if you can do that. could you please first test by importing just one kb with bare minimum fields such as name, date expiry etc.

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Pradeep Reddy 35 on at

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I tried even that also, still no progress.

Regards,

Pradeep

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Kokulan 18,054 on at

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Please refer to the link below and see if this helps to resolve your issue

thatcrmblog.wordpress.com/.../

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Pradeep Reddy 35 on at

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sorry for late reply, Still am facing a same issue, i could not able to import the articles

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