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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Can a customer be merg...
Microsoft Dynamics AX (Archived)

Can a customer be merged in AX?

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Posted on by user5555 7,435

Hi,

I have entered a customer twice and invoiced them both. Is there a way to merge customers into one and block such customer?

J.

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  • Hammad Rauf Profile Picture
    Hammad Rauf 670 on at
    Re: Can a customer be merged in AX?

     You can also use the same invoice account for both..

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Can a customer be merged in AX?

    Hi,

    just make a memorial posting to transfer the invoice transaction to the other customer. Than settle the two transactions on the old customer and stop the customer for All transactions on the General Tab page.

    Account type = customer with account A

    Offset Account type = customer  with account B

    Regards,

    Dennis

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