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Image inserted on the email template is not showing on the email body

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Hi,

I have inserted the image in the email template on AX2012 but when the email is received, it is not coming on the body.

Can you please help

Thanks

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RE: Image inserted on the email template is not showing on the email body

Hello André, is there documentation on how to customize embed the image into the body?
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André Arnaud de Cal... 292,516 Super User 2025 Season 1 on at

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RE: Image inserted on the email template is not showing on the email body

Hi Silvana,

Can you tell how you added the image in the email template? If it was uploaded from a local drive, the image object in the header is probably looking for the same drive and path on the computer of the receiver.

If it is an internal email, you can try to embed an image from a shared folder. For external emails, you would need a customization to embed the image itself in the body instead of the file reference.

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