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Customer experience | Sales, Customer Insights,...
Answered

How can I export the duplicates list?

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Posted on by 215

Hi everyone

Can someone explain to me how I can export the duplicate list? I now have a list of 168 duplicates. I want to export this list and ask the Account Managers to verify the contacts they added, which ones can be merged, which ones should be the master and which one can be deleted. It's a never ending story... 

Thank you

Anneke

I have the same question (0)
  • Suggested answer
    meelamri Profile Picture
    13,218 User Group Leader on at

    Hi,

    You can use Deduplicator available on XrmToolBox:

    www.xrmtoolbox.com/.../

    dyncrmexp.com/.../

  • Anneke DB Profile Picture
    215 on at

    I tried it, it doesn't give enough information to actually use it.

    I can export names, yes, but since we are an international company with a lot of AM's, I'd like to know who the AM is before sharing this report.

  • Verified answer
    meelamri Profile Picture
    13,218 User Group Leader on at

    Did you tick the view checkbox? Please refer to the image below: 

    pastedimage1618933884569v1.png

    check the View column for each field you want to add to your report then click on find duplicates.

  • Anneke DB Profile Picture
    215 on at

    Hi Mehdi,

    I retried and made sure to tick the "view" box this time.

    thank you,

    Anneke

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