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Issue with Re-Syncing Deleted Shopify Order in Business Central

Posted on by 2,203 Super User 2024 Season 1
Hello Community,
 
I have integrated Business Central with Shopify, which is set up to sync automatically. The orders from Shopify are being synced to BC, creating sales orders for those Shopify orders in BC.
 
I encountered an issue when I manually deleted a Shopify order (e.g., order no "SH-4806") from the Shopify order list in BC. After deleting it, I attempted to re-sync the orders from Shopify to BC. However, the deleted order "SH-4806" is not syncing back to BC even though it is still available in Shopify.
 
My expectation was that the order "SH-4806" would be created again in BC upon re-syncing. Am I missing something in the re-sync process, or is this the expected behavior?
Any insights or guidance on resolving this issue would be greatly appreciated.
 
Thank you.
Govinda Kumar

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