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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Cases - Product Changes
Microsoft Dynamics AX (Archived)

Cases - Product Changes

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Posted on by Steffi 30

I do want to work with cases in AX2012R2. Unfornunatelly I can´t do anything with product changes (check completeness/aprove and activate changes). Those buttons are inavailable.

I do not know which setup is necessary so that those buttons are available.

It would be gread if anybody could me.

Thanks in advance.

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  • Suggested answer
    Kim Kopowski Profile Picture
    Kim Kopowski 4 on at

    this is a brand new feature with CU7. Simply create a new case category and choose category type "Product Change".

    technet.microsoft.com/.../dn505750.aspx

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