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HI
later get in details (posted voucher) for an account in trail balance, but I notice an amount not sum in trail balance form,
Debit in trail balance supposed to be more by one line did not calculated in trail balance.
Hello Ludwig
thanks, your support was helpful, once delete main account set and create new one, summary report and trail balance form get right result.
Hello Mounir,
Can you run the trial balance with a dimension set that includes all of the financial dimensions that are used in this voucher?
That is, don't use the one called 'main account set' but one that includes all findims.
Many thanks,
Ludwig
Good morning Ludwig,
Thanks for concern, below screen shoots
1- parameters in Trails balance Form
2- parameters in Trails balance Reports summary and details
3- when click on the debit amount in the online trial balance form, it back with right 5 lines, as expect details has no issue.
4- issue is on trail balance summary , also no filter applied on voucher.
5- No findim values is suspended.
Good morning Mounir,
Many thanks for the information shared, which is good but not sufficient to answer you question.
Can you share details of the parameters selected when running the trial balance?
Also, your first screenshot of the trial balance online form shows a single line only.
Based on the vouchers that you shared, I would expect seeing more lines; in other words, there must have been a filter applied.
What do you see when you click on the debit amount in the online trial balance form?
In the form that opens is there a filter applied?
What does the second and the third element in your accounting string stand for?
Are some of those findim values possibly suspended?
Best regards,
Ludwig
voucher that has issue is below, and two reports for the voucher in summary and detail trail balance.
account is 5542 and amounts is 5542.35 * 5
.
Hi Mounir,
It is hard to see what can cause this issue. You aren't showing that much on the screenshot. Are dimensions the same?
What exactly do you mean with "unfortunately Rebuild balances, and update balances, and AOT Synchronize does not work yet."? Do you get errors?
Hello Sourav Dam,
yes, date is same, there is no different between 5 lines in GENERALJOURNALACCOUNTENTRY except RecId.
Hello Mounir Ahmad,
What is the date of that journal line showing in voucher which you think is not posted? Is that date is same as in other lines in that voucher?
Best regards,
Sourav Dam
Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.
it post from GL and all lines within same journal number and same voucher number, 4 lines has calculated except 1 missed !
Hello Mounir Ahmad,
Through your screen shot, this is not clear how this transaction is posted in system!
Is that posted directly in the main account or through subledger? If this is through subledger, then it will appear in subledger voucher transactions and if not, then it will not appear in subledger voucher transaction.
Appreciate if you share full screen shot if possible.
Best regards,
Sourav Dam
Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.
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