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Customer experience | Sales, Customer Insights,...
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D365 CE Calender View quick view form details not matching entity details

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Posted on by 4
hi everyone, 
 
I have a custom entity /Jobs/ which I have enable the calender under the control options in the solution, so when going to the view 'Active Jobs' we can choose to swap to the calender view, 
 
On the Job form there are custom fields for Scheduled Start Date and Scheduled End Date which the user enters when the job is confirmed. 
 
When looking at the calender view, the job is on the calender under the correct start date, but not always the correct end date. 
 
When selecting the calender entry, the quick view form has some completly different data - is there a way to change the quick view details to be more relevant to the details we want to see for the job?
 
Example below is scheduled for 15th May but quick view is showing 1st Jan????
 
 
 
I have the same question (0)
  • Leah Ju Profile Picture
    Microsoft Employee on at
    Hi,
    When you set calendar control on the entity, you need select one field you need as 'End Date'
    Make sure you select the 'scheduled end date' you mentioned here!
    Note:
    1)The logical name of the field is shown here
    2)Whether a field with a similar name was selected by mistake

    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     
  • TP-16051207-0 Profile Picture
    4 on at
    Unfortunately this doesn't resolve the issue as the correct field is selected, I have triple checked!! ha!
  • Leah Ju Profile Picture
    Microsoft Employee on at
    Hi,
    It's so strange.
    I suggest you follow the steps below to create a ticket for the Microsoft Support team for further assistance.
    Get Help + Support - Dynamics | Microsoft Docs
     

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