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Workflow hierarchy

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Hi All,

In workflow Can I apply this "If the employee sent the request to his manager, but the manager's position has no assigned worker (manager), the system will automatically send the request to be assigned to the next manager."

If so, this should be accomplished through a code extension on workflow classes or Can I achieve this through setup?

Regards,

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 292,162 Super User 2025 Season 1 on at
    RE: Workflow hierarchy

    Hi Butterfly Waed,

    There is no configuration for your requirement. Dynamics 365 F&O assumes the position has a worker attached. You can create a copy of the workflow provider "managerial hierarchy" in Visual Studio and change the logic as per your requirement.

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