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Workflow hierarchy

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Posted on by WAD

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Hi All,

In workflow Can I apply this "If the employee sent the request to his manager, but the manager's position has no assigned worker (manager), the system will automatically send the request to be assigned to the next manager."

If so, this should be accomplished through a code extension on workflow classes or Can I achieve this through setup?

Regards,

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André Arnaud de Cal... 303,347 Super User 2026 Season 1 on at

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Hi Butterfly Waed,

There is no configuration for your requirement. Dynamics 365 F&O assumes the position has a worker attached. You can create a copy of the workflow provider "managerial hierarchy" in Visual Studio and change the logic as per your requirement.

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