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Service | Customer Service, Contact Center, Fie...
Answered

Delete costumizied subject in E-Mail template

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Posted on by 225

I want to send a E-Mail in CRM. I'm using a template. Everthing works fine. Also in CRM the correct subject is shown. But the recipient always the my subject + "-CUSTOM:<number>".

How can i delete this part of the subject.  

I have the same question (0)
  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: Delete costumizied subject in E-Mail template

    Hello,

    This thing is called Tracking Token. You can remove it using settings - docs.microsoft.com/.../email-message-filtering-correlation

  • Suggested answer
    ba365guy Profile Picture
    2,950 on at
    RE: Delete costumizied subject in E-Mail template

    That is called tracking token number. Please refer to the following link to disable that.

    docs.microsoft.com/.../email-message-filtering-correlation

  • Suggested answer
    Mahadeo Matre Profile Picture
    17,021 on at
    RE: Delete costumizied subject in E-Mail template

    HI..

    Yes, you can..by disabling tracking token.

    for more details check

    community.dynamics.com/.../is-there-anyway-to-hide-crm-email-tracking-token-from-subject-line-of-the-email

    community.dynamics.com/.../disable-tracking-token---disadvantages

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