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Customer experience | Sales, Customer Insights,...

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Setting the end date for a Customer Journey

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I have journey where I wait for 2 days if the first email is not opened. When I check for errors, I get a message saying the "Wait" tile is set to expire after the journey ends. I don't see where to fix this error?

Update: I found the setting so I'm all set now

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Nya 29,060 on at

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Hi,

Please set the end date to two days after the start date or longer in the General tab of the customer journey.

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Nya 29,060 on at

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Not noticing your updated information, it's great to hear that the issue has been solved.

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