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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Setting the end date f...
Customer experience | Sales, Customer Insights,...
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Setting the end date for a Customer Journey

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Posted on by Community Member Microsoft Employee

I have journey where I wait for 2 days if the first email is not opened. When I check for errors, I get a message saying the "Wait" tile is set to expire after the journey ends. I don't see where to fix this error?

Update:   I found the setting so I'm all set now

  • Nya Profile Picture
    Nya 29,056 on at
    RE: Setting the end date for a Customer Journey

    Not noticing your updated information, it's great to hear that the issue has been solved.

  • Suggested answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: Setting the end date for a Customer Journey

    Hi,

    Please set the end date to two days after the start date or longer in the General tab of the customer journey.

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