Customer experience | Sales, Customer Insights,...

Why Modified On and Modified By is always being updated?

(0) Share

Report

Posted on by MRVIX

1,421

I have a plugin which runs on Pre Validation, where on update of the Status field, the Modified On and Modified By of the record should not be updated. We set the statuscode and statusreason as Filtering attributes of the plugin step and removing of the Modified On and Modified By fields from the attributes to update so those fields will not be included in the update.

This smoothly worked when we're updating other fields aside from the status fields.The issue only happen when updating the status.

Any ideas why does this happen or what can we consider with our approach?

Thanks in advance!

I have the same question (0)

All responses (4)

Answers (0)

RaviKashyap 55,410 Moderator on at

Like (0)

Report

Hi,

As far as I know, modified on will be updated always irrespective of which field is getting updated.

Was this reply helpful? Yes No
David Jennaway 14,065 on at

Like (0)

Report

Status (statecode and statuscode) values can be changed either via an Update message, or a SetState message. So, one thing to check is whether the plugin on the Update message is firing at all, as it probably won't on a SetState

I'd also try registering the plugin on the Pre-operation stage, rather than Pre-validation. Some internal changes happen between these stages (and it could be that a SetState on Pre-validation is turned into an Update on Pre-operation )

Was this reply helpful? Yes No
Suggested answer

arif imteyaz 375 on at

Like (0)

Report

This is beautiful function in CRM,if any thing change in existing then modified by and date will change.

its is very part for Bank. otherwise its difficult to trace the transaction

Was this reply helpful? Yes No
Suggested answer

gupta.ambar2009@gma... 797 on at

Like (0)

Report

Hello,

Modified on ,by get change in case of any field get change in the entity.

seems you need to change your logic depending on modified on or by to any other field or with some filter criteria.

Regards

Ambar

Was this reply helpful? Yes No