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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Problem with embedding...
Customer experience | Sales, Customer Insights,...
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Problem with embedding external applications via Iframe in Dynamics 365

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Posted on by Carlos Mario 60

Good morning,

I am working on a migration from a CRM to Dynamics 365 and have run into the obstacle mentioned in the subject line.

I need to show in Dynamics 365 the information contained in an external application (in the current CRM I show it as an Iframe embedded within a screen), and so far I have not found a way to do it in Dynamics.

Can you help me? what solution can I implement?

Thank you very much in advance.

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  • Suggested answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,119 Moderator on at

    Hi Carlos Mario,

    Did you check this? learn.microsoft.com/.../iframe-properties-legacy

  • Carlos Mario Profile Picture
    Carlos Mario 60 on at

    Hi Abdul,

    First of all, thank you very much for your quick response.

    I have checked the link you have attached and this is indeed the way it works.

    The problem I have is that the services I want to integrate as Iframe require a different authentication to the CRM (i.e. the user has to authenticate to access the CRM and this service requires an additional authentication as it is an external service).

    What I would like to do is to integrate this iframe in the CRM, and the user can view it without the need to authenticate again.

    Thanks again!

  • Carlos Mario Profile Picture
    Carlos Mario 60 on at

    Hi,

    The problem I have is that the services I want to integrate as Iframe require a different authentication to the CRM (i.e. the user has to authenticate to access the CRM and this service requires an additional authentication as it is an external service).

    What I would like to do is to integrate this iframe in the CRM, and the user can view it without the need to authenticate again.

    Any idea how to solve it?

    Thanks again!

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