problem Receipt alignment to right

(0) Share

Report

Posted on by mohammed.mqi

2,050

I faced problem about alignment always my Receipt alignment to right side and missing data because alignment or margin always set to right

then I do customization to fix that from Retail SDK cu8-> services -> Peripherals>Printer.cs

I changed this value

5023.1.jpg

then i deploy that after that I copied Peripherals.dll from

C:\Users\[username]\Documents\Retail SDK CU8\POS Plug-ins\POS\bin\Debug\Services

to those places

C:\Program Files (x86)\Microsoft Dynamics AX\60\Retail POS\Services

C:\Program Files (x86)\Microsoft Dynamics AX\60\Retail POS\Services\Extensions

C:\Program Files (x86)\Microsoft Dynamics AX\60\Retail POS\Extensions

but noting change and same problem

and also i do this way but nothing change too

*This post is locked for comments

I have the same question (0)

All responses (6)

Answers (0)

Oksana Kovaliova 3,597 on at

Like (1)

Report

Hi Mohammed,

Do you have OPOS or Windows printer?

The code you are pointing to is related to Windows printer + will be executed only for Bold/Double size/Double size bold text (this is defined by IF statement above your customization).

Your link to another forum question is also related to Windows printer.

About place to copy DLL: from R2 CU7 you need to copy DLL only to Retail POS\Extensions folder and should NOT change or delete any standard DLLs.

Regards,

Oksana

Was this reply helpful? Yes No
mohammed.mqi 2,050 on at

Like (0)

Report

thanks for replay
i'm using Windows printer because i'm using Arabic language and only one is Windows printer support Arabic

as you see here on this image alignment to right what can i do to fix that if not that code working

Was this reply helpful? Yes No
Oksana Kovaliova 3,597 on at

Like (1)

Report

Hi Mohammed,

Try to change xCaretPos as shown on picture below:

Honestly, for me it looks like some text fields on your receipt is empty but alignment is ok... (please, see picture below)

Can you try to create empty new receipt design, add some fields to them and test?

Regards,
Oksana

Was this reply helpful? Yes No
mohammed.mqi 2,050 on at

Like (0)

Report

hi Oksana

i changed value of xCaretPos to -25, but nothing change still alignment as befor

and i also i created new empty receipt design but nothing change too

but barcode alignment only one still good

but other fields on footer show me alignment to right

Was this reply helpful? Yes No
Oksana Kovaliova 3,597 on at

Like (0)

Report

Hi Mohammed,

Did you try to print the receipt from DEMO system I sent you here: community.dynamics.com/.../193200 ?

Also the idea: did you try to print the receipt to virtual printer? (for example, One Note, PDF printer, etc.)

Regards,

Oksana

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

Just add the highlighted code mentioned below in printer.cs file of Peripheral project.

private void printDoc_BeginPrint(object sender, PrintEventArgs e)
        {
            TextFontName = defaultFontName;
            TextFontSize = defaultFontSize;
            TextFontCharWidth = defaultFontCharWidth;

            var printDocument = sender as PrintDocument;
            if (printDocument != null)
            {
                printDocument.DefaultPageSettings.Margins.Bottom = defaultPageMarginBottonForThermalPrinter;
                printDocument.DefaultPageSettings.Margins.Left = defaultPageMarginLeftForThermalPrinter;
                printDocument.DefaultPageSettings.Margins.Top = defaultPageMarginTopForThermalPrinter;
            }

       }

Was this reply helpful? Yes No