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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Reports button doesn...
Customer experience | Sales, Customer Insights,...
Answered

Reports button doesn't show within a record.

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Posted on by Rob1 82

Good morning all,

In Quotes and Orders I have run into an odd situation where the Reports Button doesn't show up when an individual record has been opened.

It appears on the View Level, and placing a check mark beside a record will allow one to run a report based on that selected record, but if one opens the record the Reports button isn't visible.

I have looked in Ribbon Workbench and the Reports button appears on all 3 grids. 

Any thoughts?

Rob

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  • Suggested answer
    Johao Larios Profile Picture
    Johao Larios 1,795 on at

    Hello there,

    I just checked and it works as expected on my test lab.  Have you tried with another user? what happens if you try with a full admin user?

    You can try using the command checker as well:

    powerapps.microsoft.com/.../

  • Rob1 Profile Picture
    Rob1 82 on at

    Thanks Johao,

    Yes, I have tried with all my security roles including the full admin user with the same results of the Run Report tab not being visible.

    Thanks for sharing the Command Checker, but it doesn't show the Run Report button either.

    Rob

  • Verified answer
    Johao Larios Profile Picture
    Johao Larios 1,795 on at

    Hello, 

    Thanks for the reply. It seems that you know how to work with ribbon workbench, have you tried by importing the report button from another environment where it works as expected? 

    regards, 

  • Rob1 Profile Picture
    Rob1 82 on at

    Hi again,

    I dug a little deeper using the Command Checker and found the following.

    pastedimage1589910483175v1.png

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