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Customer experience | Sales, Customer Insights,...
Suggested Answer

Flow - Unable to Retrieve Customer Voice Projects

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Posted on by

Hello,

I'm trying to create a flow to send a survey. However, in the customer's voice component , I can't see the customer's voice projects.

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  • Suggested answer
    Welly Lee Profile Picture
    Microsoft Employee on at

    can you verify that the flow is connected to the same environment?

  • TheSec Profile Picture
    10 on at

    Hi,

    had the same problem today.

    Solution is to go to the power platform admin center, open your environment record and choose Dynamics 365 on the resources selector.

    Then install or update the missing packages.

    After this action all functionality will be available.

    Bildschirmfoto-2021_2D00_03_2D00_11-bearbeiter.jpg

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