Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Font colour not updating in outbound marketing

Posted on by 155
Hi, having an issue where the font colour doesn't seem to update in an email body when using outbound marketing. Seems to affect hyperlinked text, and will only display as the default purple. Any ideas what might be causing this? 
  • Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    Font colour not updating in outbound marketing
    Hi Gemma2020,
     
    I keep noticing that the default font in your description is /purple/?
    As far as I know, there is no way to change the default font color in Dynamic 365 Marketing.
    Perhaps some external plugin or additional setting is causing this.
  • Gemma2020 Profile Picture
    Gemma2020 155 on at
    Font colour not updating in outbound marketing
    There must be something that's changed or a bug, as I've always been able to write the text, hyperlink and then update the font colour. At the moment, it seems like it's not always registering the font colour change. It will only remain as purple. 
  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    Font colour not updating in outbound marketing
    Hi Partner,
     
    Real-time marketing can set the same colour for all hyperlinks in email body, but outbound marketing does not have such setting.
    If you want to set the colour for hyperlinks, please set the font colour first and then add hyperlinks for the corresponding font colour.
     
    Please feel free to contact me if you have any further questions.
    Regards,
    Haig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,188 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,030 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans