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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Font colour not updati...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Font colour not updating in outbound marketing

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Posted on by Gemma2020 61
Hi, having an issue where the font colour doesn't seem to update in an email body when using outbound marketing. Seems to affect hyperlinked text, and will only display as the default purple. Any ideas what might be causing this? 
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  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    Hi Partner,
     
    Real-time marketing can set the same colour for all hyperlinks in email body, but outbound marketing does not have such setting.
    If you want to set the colour for hyperlinks, please set the font colour first and then add hyperlinks for the corresponding font colour.
     
    Please feel free to contact me if you have any further questions.
    Regards,
    Haig
  • Gemma2020 Profile Picture
    Gemma2020 61 on at
    There must be something that's changed or a bug, as I've always been able to write the text, hyperlink and then update the font colour. At the moment, it seems like it's not always registering the font colour change. It will only remain as purple. 
  • Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    Hi Gemma2020,
     
    I keep noticing that the default font in your description is /purple/?
    As far as I know, there is no way to change the default font color in Dynamic 365 Marketing.
    Perhaps some external plugin or additional setting is causing this.

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