Another service is currently modifying the state of extensions on tenant

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Posted on by Shyamraoo

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I am facing below error message when I try to use the VS code development environment for first time

Error:Reason: Cannot install extension HelloWorld because another service is currently modifying the state of extensions on tenant

2018_2D00_11_2D00_03-00_5F00_14_5F00_43_2D00_Microsoft-Edge.png

Thanks,

Shyam Kumar N

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Mithila Lishan 90 on at

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RE: Another service is currently modifying the state of extensions on tenant

How can We solve this Issue in SAAS version, because in SAAS version we don't have access to the table right?
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Community Member on at

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RE: Another service is currently modifying the state of extensions on tenant

Hi Shyam,

Ok no problem. Please follow these steps to reset you sandbox.

1) To be able to reset your sandbox you should switch from your sandbox environment to your production Environment. To do so:

Click on the Dynamics 365 on the top left corner, then click on All Apps on the bottom left corner and select Business Central(the one without sandbox as subtitle) --> this is your production environment.

2) now with the search, look for Sandbox Environment and click on the link as illustrated in the image bellow.

3) Then, on the page that popped-out, click on the Reset button.

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Don't hesitate if If you need more details or explanations.

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Please verify my answer if you find my answer helpful. Doing so you'll show other community members that there was found a solution and you credit my help.

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Best Regards,
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Stefano Demiliani 37,166 Most Valuable Professional on at

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RE: Another service is currently modifying the state of extensions on tenant

You cannot use Powershell in a cloud environment. To reset an online sandbox, you can search for Sandbox and here you should have a button to reset the sandbox.
Shyamraoo 354 on at

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RE: Another service is currently modifying the state of extensions on tenant

Hi

How to use the powershell commands when using Microsoft Sandbox cloud environment

Please advice.

Thanks,

Shyam
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Stefano Demiliani 37,166 Most Valuable Professional on at

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RE: Another service is currently modifying the state of extensions on tenant

Try with this command:

Sync-NAVApp -ServerInstance YourServerInstance -Tenant YourTenant -Name YOURExtensionName -Mode Clean
Shyamraoo 354 on at

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RE: Another service is currently modifying the state of extensions on tenant

Hi Nissay,

Thanks for your valuable response.

Can you please let me know how to reset the sandbox?

Thanks,

Shyam
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Community Member on at

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RE: Another service is currently modifying the state of extensions on tenant

Hi Shyam,

This may happen because

- Perhaps - you tried to uninstall your extension from the extension management and then you are trying to publish your app while it has not been deleted completely yet. If you don't have data already inserted on your extension tables try to do a reset sandbox and then re-publish your extension. (Note that this might happen too from D365BC side when Microsoft applies some updates on their servers).

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Please verify my answer if you find my answer helpful. Doing so you'll show other community members that there was found a solution and you credit my help.

-------------

Best Regards,