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Business Central forum

Another service is currently modifying the state of extensions on tenant

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Posted on by 354

HI 

I am facing below error message when I try to use the VS code development environment for first time

Error:Reason: Cannot install extension HelloWorld because another service is currently modifying the state of extensions on tenant

2018_2D00_11_2D00_03-00_5F00_14_5F00_43_2D00_Microsoft-Edge.png

Thanks,

Shyam Kumar N

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I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Shyam,

    This may happen because

    - Perhaps - you tried to uninstall your extension from the extension management and then you are trying to publish your app while it has not been deleted completely yet. If you don't have data already inserted on your extension tables try to do a reset sandbox and then re-publish your extension. (Note that this might happen too from D365BC side when Microsoft applies some updates on their servers).

    -------------

    Please verify my answer if you find my answer helpful. Doing so you'll show other community members that there was found a solution and you credit my help.

    -------------

    Best Regards,

  • Shyamraoo Profile Picture
    354 on at

    Hi Nissay,

    Thanks for your valuable response.

    Can you please let me know how to reset the sandbox?

    Thanks,

    Shyam

  • Suggested answer
    Stefano Demiliani Profile Picture
    37,166 Most Valuable Professional on at

    Try with this command:

    Sync-NAVApp -ServerInstance YourServerInstance -Tenant YourTenant -Name YOURExtensionName -Mode Clean

  • Shyamraoo Profile Picture
    354 on at

    Hi 

    How to use the powershell commands when using Microsoft Sandbox cloud environment

    Please advice.

    Thanks,

    Shyam 

  • Suggested answer
    Stefano Demiliani Profile Picture
    37,166 Most Valuable Professional on at

    You cannot use Powershell in a cloud environment. To reset an online sandbox, you can search for Sandbox and here you should have a button to reset the sandbox.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Shyam,

    Ok no problem. Please follow these steps to reset you sandbox.

    1) To be able to reset your sandbox you should switch from your sandbox environment to your production Environment. To do so:

    Click on the Dynamics 365 on the top left corner, then click on All Apps on the bottom left corner and select Business Central(the one without sandbox as subtitle) --> this is your production environment.

    99.png

    2) now with the search, look for Sandbox Environment and click on the link as illustrated in the image bellow.

    99.png 

    3) Then, on the page that popped-out, click on the Reset button.

    3782.3.png

    --

    Don't hesitate if If you need more details or explanations.

    -------------

    Please verify my answer if you find my answer helpful. Doing so you'll show other community members that there was found a solution and you credit my help.

    -------------

    Best Regards,

  • Mithila Lishan  Profile Picture
    90 on at

    How can We solve this Issue in SAAS version, because in SAAS version we don't have access to the table right?

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