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Customer experience | Sales, Customer Insights,...
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Payment Application reversal

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I posted a payment with a typo in SL, and when I tried reversing the payment to correct I used application inquiry reversal. But I don't think this is the correct function cause it's stilled not allowing me to adjust the original payment. Any insights on what I'm doing wrong? I was trying to avoid reversing the invoice.
 
Thanks,
T

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