web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Error while updating e...

Customer experience | Sales, Customer Insights,...

Unanswered

Error while updating entities with data in dynamics crm

(0) Share

Report

Report

Posted on by farooqbadruddin

5

Our DBA has a job that runs using KingswaySoft. The initial transfer of data from our on prem database to Dynamics CRM online goes fine. When KingswaySoft attempts to update data in the cloud is when we get the following error:

CRM service call returned an error: Could not load file or assembly 'Microsoft.IdentityModel, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.

From the description, the above DLL is missing. However, we did not do a code push. How do we find out where to update the file? Is there a solution to this that would involve no code?

I have the same question (0)

All responses Img

All responses (0)

Answers Img

Answers (0)

Helpful resources

News and Announcements

Dynamics 365 Community Calls Return

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Responsible AI policies for the Community

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

Hamza H 141

#2

Daniyal Khaleel 132

#3

DAnny3211 130

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans