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Service | Customer Service, Contact Center, Fie...
Unanswered

Get collection agent of a customer

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Posted on by 12

The requirement is to show agent name in report for a particular customer. Customer agent is linked via customer pool and pool will be setup and assign customer groups to pool and customer groups are assigned to customer. I am unable to find any relation so that I can fetch agent against a customer and then show its name on report.  Kindly guide. 

Thank you.

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