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Customer experience | Sales, Customer Insights,...
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Not able to Assign Co-organizers after creating Event in the CRM and adding a speaker

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Posted on by 6
Hello everyone,
 
So I have a bit of an issue. 
 
In my organization our project manager has created an event in the /Event/ entity and has added a speaker to the event. This is an online event, so it would be done in /Teams/.
 
Every time she does this she gets an email notifying her of the meeting details with the link and the speaker also gets the same email. Now, we tend to have co-organizers in our webinars and so we add people individually from our organization in the /Schedule Assistant/ and they are put as /Required Attendees/. 
 
The problem is that when we go to /Meeting Options/ and try to set one of the people from our organization as the co-organizer, no one appears as an option and it's just blank. We tried telling to accept the invite and still that did not fix it.
 
What we noticed is that, when we removed the guest speaker of the event from the CRM under the /Event/ entity, we were able to set the co-organizers. This is not ideal because now we would have to wait for the meeting to start and then assign a speaker.
 
How can this be resolved? I have read that we would have to add the co-organizers individually and /Send Update/ but that still did not fix the problem. Again, having to set people up after the meeting has started is not ideal.
 
Any resolve would be great!
 
Thank you!
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  • Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     

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