Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

Read Only Field Issue

Posted on by Microsoft Employee

Using the OOB function, I made a field (a lookup field) Read Only.

The Business changed its mind and decided to open the field for editing.

Using the same OOB function I unchecked the Read Only box, saved and published the change, yet under the assigned security roles the field is still displaying and behaving as Read Only. The field is behaving properly as a Sys Admin. 

I checked and there are no Business Rules or workflows setup against the field. What am I missing?

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Read Only Field Issue

    Hi,

    Check if any javascript/Business rule is causing this issue

  • Christian K Profile Picture
    Christian K 134 on at
    RE: Read Only Field Issue

    we are facing something similar where on the editor we say make the field read only and publish but in user interface on the form it is still editable...

    any insights?

  • Ozarour Profile Picture
    Ozarour 630 on at
    RE: Read Only Field Issue

    Hi,

    Did you find a solution for this issue? I'm facing the same.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Read Only Field Issue

    Yes, the are viewing the same form and there no additional field security level applied.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Read Only Field Issue

    No I haven't, but I'm hoping not to have to go down that route because it's a look up field and I would have to undo the relationships between the entities.

  • Suggested answer
    Marco.P Profile Picture
    Marco.P 2,405 on at
    RE: Read Only Field Issue

    Are you sure that the user is looking at the same form as the System administrator ?

    Or that there is some field security level applied?

    crmbook.powerobjects.com/.../

  • Suggested answer
    meelamri Profile Picture
    meelamri 13,204 User Group Leader on at
    RE: Read Only Field Issue

    Hi, 

    Did you tried to remove the field/publish/add the field again/publish ? 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans