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SL 2015 CU2 -- "Unable to open the message file ..."

Posted on by 45

We recently installed Dynamics SL 2015 CU2 on a server machine, and also installed a client on that machine. We then installed clients on two remote machines. The client on the server machine works fine. The clients on the two remote machines produce an error message box when starting the program. The message box says that the program cannot find the messages file. The message box is the following:

messages.JPG

Any help would be appreciated.

Thanks,

Dan

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: SL 2015 CU2 -- "Unable to open the message file ..."

    Butch, Thank you!! This solved an issue I was facing after I upgraded a client to CU2.  It wouldn't prompt me to login, instead it brought me right into Dynamics but the menus were all messed up showing 010111, etc.

  • Suggested answer
    Butch Adams Profile Picture
    Butch Adams 4,757 on at
    RE: SL 2015 CU2 -- "Unable to open the message file ..."

    CU2 breaks the reg entries telling SL where it can find its executables.

    Load these keys into the registry after changing the path to where your SL files are:

    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\DynamicsSL]
    "ParentDirectory"="T:\\SL\Applications\\"
    "INSTALLDIR"="T:\\SL\Applications\\"
    
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Solomon\Solomon IV Tools For Visual Basic]
    "ParentDirectory"="T:\\SL\Applications\\"

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