Fix when a link is not attached to an order

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Posted on by TATI-CJ

We created a sales order for item that will be drop-shipped to their locations. We created a drop ship PO for those items. The vendor sent an invoice letting us know the items were being shipped and we received those items as you would normally do for drop shipped purchases. Now the PO is closed and we discover that we didn't link the items in the sales order. What is the best way to fix this? Will we have to do a vendor return and then create a new PO, create a new sales order and make sure it gets linked to the new PO?

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Dynamics 365 Business Central

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JAngle 133 on at

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If the SO is still available you can reverse postings to existing lines and start with new lines. The vendor part could just be a credit memo.

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