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Customer experience | Sales, Customer Insights,...
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Segmenting User's based on link/button click on an email

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Posted on by 230

Hi Community,

I am looking to segment users based on specific link clicks on an email.

The problem here is I am using the below logic (PFA Image) for my dynamic segment, this only filters and adds few contacts for me and not all who have clicked.
pastedimage1655989674184v1.png

Is there something, I am missing or a better way/alternative to do this?

Regards,
Hari

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  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Hari Narayan Singh,

    If you have multiple emails which contain the specific link, please don't filter message.

    Which you need to do is like the following screenshot:

    pastedimage1656053936351v1.png

    Please refer to this thread:

    Segmenting email clicks - Dynamics 365 Marketing Forum Community Forum

  • Hari Narayan Singh Profile Picture
    230 on at

    Hi Steve,

    Appreciate your response.

    No, so I only want to filter it out for a specific email, and the test clicks where also made on this email, but my segment only seems to capture few of those.

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