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Microsoft Dynamics CRM (Archived)

How long will a workflow stay in a Status Reason of "Waiting" before it times out?

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Hello,

I'm wondering how long a workflow will stay in a Status Reason of "Waiting" before it times out/gets cancelled automatically?

I have a workflow for "Renewal" Opportunities with the following step: "Wait until Today's date >= 3 months before Renewal Date."  Then, the record is updated.  I'm worried that if the workflow has a status of "Waiting" for too long, it will cancel automatically.  Will this be an issue?  If yes, what is a better way to handle "Renewal Opportunities", so the Opportunity Name gets updated with the word "Renewal" 3 months before the date in the "Renewal Date" field?

Thanks!

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  • Verified answer
    Priyesh Profile Picture
    7,396 User Group Leader on at

    Hi tgiard,

    Realistically, a workflow can wait as long as you want it to wait unless someone explicitly cancels it. To demonstrate it, I've made a workflow step wait until 2024 (this can be anything, as long as Dynamics is allowing you)

    waitingForLong.png

    So, you'll not timeout in this scenario. If everything with the record or or workflow Process itself remains stable, it'll wait till whenever you want it to wait.

    Hope this helps.

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at

    Waiting means that each records which satisfy workflow wait condition will create different instance with waiting status , and internally  workflow async process execute  those instance depending on workflow  condition and do the success operation if its satisfy. As you know wait conditiin is only applicable for async workflow and  there is no timeout for asynchronous workflow.

    You can have look below scenario - 

    https://community.dynamics.com/crm/b/passiondynamics/posts/escape-from-waiting-condition-workflows-microsoft-dynamics-crm

    https://goutamdascrm.wordpress.com/page/2/

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