Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

Purchase Order Invoicing for Service Item

(0) ShareShare
ReportReport
Posted on by 2,067

Dear All,

my company had service item, 

my user purchase this item, then we want to invoicing this purchase order.

but during invoicing, AX request product receipt.

Please help how to able invoicing this service item at Purchase order.

Thank you

*This post is locked for comments

  • benjamin84 Profile Picture
    benjamin84 2,067 on at
    RE: Purchase Order Invoicing for Service Item

    Dear Rustem, Ludwig,

    Vielen Dank, appreciate both your help.

  • Rustem Galiamov Profile Picture
    Rustem Galiamov 8,072 on at
    RE: Purchase Order Invoicing for Service Item

    What is your posting parameters and inventory transaction's status?

  • benjamin84 Profile Picture
    benjamin84 2,067 on at
    RE: Purchase Order Invoicing for Service Item

    Hi Rustem,

    I had change setting in AP Parameter to allow lower policy.

    I tried again, and infolog message show 'The quantity cannot be invoiced because inventory transactions with a status of Received are insufficient.'

    thanks you

  • Suggested answer
    Rustem Galiamov Profile Picture
    Rustem Galiamov 8,072 on at
    RE: Purchase Order Invoicing for Service Item

    Check this link https://technet.microsoft.com/en-us/library/hh209508.aspx

  • benjamin84 Profile Picture
    benjamin84 2,067 on at
    RE: Purchase Order Invoicing for Service Item

    Hi Ludwig,

    we had, but I didn't find any setting related to a-must product receipt setting.

    Thnk you

    Purchasing-Policies.png

  • benjamin84 Profile Picture
    benjamin84 2,067 on at
    RE: Purchase Order Invoicing for Service Item

    Hi Rustem,

    here's the screenshoot,

    Thank you

    Three-Way-Matching.png

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Purchase Order Invoicing for Service Item

    Hi benjamin84,

    Another possibility are purchasing policies.

    Do you have a purchasing policy setup that makes use of a category policy rule?

    If so, does this category policy rule require that the receipt is posted?

    Best regards,

    Ludwig

  • Rustem Galiamov Profile Picture
    Rustem Galiamov 8,072 on at
    RE: Purchase Order Invoicing for Service Item

    Can you provide some screenshot when AX request product receipt?

  • benjamin84 Profile Picture
    benjamin84 2,067 on at
    RE: Purchase Order Invoicing for Service Item

    Hi Rustem, Ludwig,

    the setting already correct as shown below.

    is there any related setting to item group setting main account for receipt or three way matching policy ?

    please advice.

    thank you ,

    1565.Item-Model-Group.png

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Purchase Order Invoicing for Service Item

    Hello benjamin84,

    Do you have a receiving / regisistration requirement setup in the item model group that is attached to your item?

    If so, a receipt/registration posting is required before you can post the invoice.

    Best regards,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,492 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,305 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans