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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Purchase Order Invoici...
Microsoft Dynamics AX (Archived)

Purchase Order Invoicing for Service Item

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Posted on by benjamin84 2,075

Dear All,

my company had service item, 

my user purchase this item, then we want to invoicing this purchase order.

but during invoicing, AX request product receipt.

Please help how to able invoicing this service item at Purchase order.

Thank you

*This post is locked for comments

  • Verified answer
    Rustem Galiamov Profile Picture
    Rustem Galiamov 8,072 on at

    Hi!

    Check the 'Receiving requirements' parameter in Item model group.

    Try to disable if it's enabled.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello benjamin84,

    Do you have a receiving / regisistration requirement setup in the item model group that is attached to your item?

    If so, a receipt/registration posting is required before you can post the invoice.

    Best regards,

    Ludwig

  • benjamin84 Profile Picture
    benjamin84 2,075 on at

    Hi Rustem, Ludwig,

    the setting already correct as shown below.

    is there any related setting to item group setting main account for receipt or three way matching policy ?

    please advice.

    thank you ,

    1565.Item-Model-Group.png

  • Rustem Galiamov Profile Picture
    Rustem Galiamov 8,072 on at

    Can you provide some screenshot when AX request product receipt?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi benjamin84,

    Another possibility are purchasing policies.

    Do you have a purchasing policy setup that makes use of a category policy rule?

    If so, does this category policy rule require that the receipt is posted?

    Best regards,

    Ludwig

  • benjamin84 Profile Picture
    benjamin84 2,075 on at

    Hi Rustem,

    here's the screenshoot,

    Thank you

    Three-Way-Matching.png

  • benjamin84 Profile Picture
    benjamin84 2,075 on at

    Hi Ludwig,

    we had, but I didn't find any setting related to a-must product receipt setting.

    Thnk you

    Purchasing-Policies.png

  • Suggested answer
    Rustem Galiamov Profile Picture
    Rustem Galiamov 8,072 on at

    Check this link https://technet.microsoft.com/en-us/library/hh209508.aspx

  • benjamin84 Profile Picture
    benjamin84 2,075 on at

    Hi Rustem,

    I had change setting in AP Parameter to allow lower policy.

    I tried again, and infolog message show 'The quantity cannot be invoiced because inventory transactions with a status of Received are insufficient.'

    thanks you

  • Rustem Galiamov Profile Picture
    Rustem Galiamov 8,072 on at

    What is your posting parameters and inventory transaction's status?

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