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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Event Check-in count f...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Event Check-in count for attendees for online event

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Posted on by Sol007 187
Hi,
 
Is there a way to view the check-in count of attendees for an online events held on Teams Webinar / Teams meetings in outbound marketing? Also, does the check-in count field record attendees checked-in within thirty minutes of the event starting or after the event ending, so we can report on these?
 
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  • Sol007 Profile Picture
    Sol007 187 on at
     Is anyone able to confirm my understanding that if the event is a streamed online event, that is Teams Webinar events, check-in is done achieved when attendee selects the the Join Teams button from their email and a check-in count record is created?
     
    Or does someone know more on how the Check-in count record is populated for Teams Webinar events on the Event table? Thanks
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    According to the Microsoft documentation.
     
    Send an email containing a Join Teams button to attendees who registered before the event.
     When a contact who has registered for the event clicks the button to enter the Teams webinar, the Check-in Count field in Dynamics is updated realtime. 
    And the contacts that have checked in are displayed in the Event check-ins section.
     
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     
     
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    Has the issue been solved?
    Have there been any updates? Please feel free to ask me if you have any questions!
    If it has been resolved, can you mark the response as an answer?
     
  • Sol007 Profile Picture
    Sol007 187 on at
    Hi Partner,
     
    Thank you for your response and sharing the Microsoft documentation.
     
    I also came across the documentation but it was unclear to me if the Check-in count field in Dynamics also records those checked-in after the online event has ended? In a scenario where the contact forwards the Teams webinar url to someone else to Join who has not registered for the event, does the Check-in Count field in Dynamics also get updated?

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