Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Report on Incomplete Paused Survey

(0) ShareShare
ReportReport
Posted on by 5

Hi everyone,

I understand a paused survey can be continued by the customer within 28 days (link below), but it is possible to determine the progress of incomplete surveys?

https://docs.microsoft.com/en-us/dynamics365/customer-voice/save-survey-progress 

For example, if we sent 100 survey invitation and got back say 30 responses, we would love to know how many questions was attempted on the 70 responses that we didn't get back. Perhaps some people got stuck/didn't want to answer a particular question, and quit at certain point. It would be great to obtain such insight if possible.

I believe incomplete/paused surveys are not stored in Dataverse or Customer Voice, so there is no table we can query. Where does this partially completed surveys stored (local browser)?

Many thanks! CE.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,399 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans