Hi all and happy new year.
I've encountered a small issue with a process that i am currently implementing.
After configuring the system during testing i've noticed something that is very strange.
Our workflow is very simple.
Person creates/updates bank account details this triggers workflow, and it goes to specific user role.
After update/create if the approver REJECTS the request the workflow is going back to the originator.
Here is the issue if the workflow is rejected the originator CANNOT edit the bank account details record, he needs to CANCEL the workflow and start again.
This is strange because according to the documentation this should be the case and i have seen for other customer that this works as intended.
So i am wondering can it be that i messed up the workflow or i am missing some configuration somewhere?
Many thanks in advance and have a lovely year ahead!
