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Finance | Project Operations, Human Resources, ...
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Vendor bank account workflow

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Posted on by 72
Hi all and happy new year.
I've encountered a small issue with a process that i am currently implementing.
The process is out of the box solution provided by MS - Vendor bank account workflow - Finance | Dynamics 365 | Microsoft Learn
After configuring the system during testing i've noticed something that is very strange.
Our workflow is very simple. 
Person creates/updates bank account details this triggers workflow, and it goes to specific user role.
After update/create if the approver REJECTS the request the workflow is going back to the originator.
 
Here is the issue if the workflow is rejected the originator CANNOT edit the bank account details record, he needs to CANCEL the workflow and start again.
This is strange because according to the documentation this should be the case and i have seen for other customer that this works as intended.
So i am wondering can it be that i messed up the workflow or i am missing some configuration somewhere?
 
 
Many thanks in advance and have a lovely year ahead!
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  • Verified answer
    SM-17050844-0 Profile Picture
    SM-17050844-0 72 on at
    Vendor bank account workflow
    HI Andre,
     
    Thanks for reaching out and happy new year !
     
    I figured it out.
    It appears that there is a bug or something in 10.0.40.
    After successfully reproducing in vanilla 10.0.40 i updated the same environment to 10.0.41 and the issue is gone.
     
     
    Cheers,
    Simeon.
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,576 Super User 2024 Season 2 on at
    Vendor bank account workflow
    Hi,
     
    Can you share which exact version of Dynamics 365 Finance you are using and share how you configured the workflow? 

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