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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Plugin registration to...
Customer experience | Sales, Customer Insights,...
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Plugin registration tool error

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Posted on by billybonkers 75

When I run the plugin registration tool and try to connect to an Office 365 instance of Dynamics, it fails to connect and records the following error message in the log text file:

: Method not found: 'System.String Microsoft.Xrm.Sdk.Discovery.OrganizationDetail.get_Geo()

I have tried all available combinations of settings to try to connect but it doesn't work.

I also installed the "Unified Service Desk" desktop application and tried to connect to office 365, this also gave the same error in the error log.

The plugin registration tool is the latest version, installed using the instructions on the following page:

https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/download-tools-nuget

I have tried it on our work network and off it.

I have the same question (0)
  • Johao Larios Profile Picture
    Johao Larios 1,795 on at

    Hello, 

    Have you tried with another user? and/or in another computer? 

    Could you share more info from the log file?

  • billybonkers Profile Picture
    billybonkers 75 on at

    Thanks for the response Johao.

    I have tried it with two different users.  One has MFA enabled and the other does not.  I use the other use by running the plugin reg. tool using "run as another user".

    I've installed it on my home computer and the plugin reg tool works perfectly fine.  But on a new work computer it doesn't work at all either on work network or not.  I am wondering if I have installed something else that is interfering with this, however it shouldn't be giving an unhandled exception.

    The log file is below

    Source : Microsoft.Xrm.Tooling.CrmConnectControl

    Method : QueryOnlineServerList

    Date : 25/03/2020

    Time : 10:48:28

    Error : Method not found: 'System.String Microsoft.Xrm.Sdk.Discovery.OrganizationDetail.get_Geo()'.

    Stack Trace : at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.QueryOnlineServerList(ObservableCollection`1 svrs, OrganizationDetailCollection col, ClientCredentials liveCreds, Uri trimToDiscoveryUri, Uri globalDiscoUriToUse)

      at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.FindCrmOnlineDiscoveryServer(ClientCredentials liveCreds)

      at Microsoft.Xrm.Tooling.CrmConnectControl.CrmConnectionManager.ValidateServerConnection(CrmOrgByServer selectedOrg)

    ======================================================================================================================

    Thanks

  • Suggested answer
    Johao Larios Profile Picture
    Johao Larios 1,795 on at

    Hello, thanks for the response. 

    Could you please go to %appdata%\Roaming\Microsoft\PluginRegistration and delete all the files from there? 

    Please try by downloading the PRT directly from here: https://www.nuget.org/packages/Microsoft.CrmSdk.XrmTooling.PluginRegistrationTool

  • Suggested answer
    billybonkers Profile Picture
    billybonkers 75 on at

    Thanks again Johao.  I cleared out the appdata area, and installed the latest version via nuget, but it didn't work still.

    So anyway what I found was that there was an XRM related dll in the GAC.

    C:\Windows\Microsoft.NET\assembly\GAC_MSIL\Microsoft.Xrm.Sdk\Microsoft.Xrm.Sdk.dll

    So I took the Microsoft.Xrm.Sdk.dlll from the latest version of the plugin tool and copied it over the one in the GAC.  After that the plugin registration tool started to work.

    So the plugin tool uses the gac'd version first.  I'm not sure what application I have installed has caused there to be a version of the dll in the GAC.  I couldn't uninstall it from GAC, only overwrite.  There is a Dynamics CRM addin in outlook, so potentially it's that that needs it, but not sure.

  • Johao Larios Profile Picture
    Johao Larios 1,795 on at

    Hello Billy Bonkers.

    Thanks so much for sharing your tests and fix.

    This is very specific scenario. I'm doing more research to understand what could be the cause.

    We delivered a change on march related the disco service:  docs.microsoft.com/.../discovery-service

    This is why you were getting the disco service issue using the latest version of the PRT.  

    Thanks again and I'm happy to read that you were able to fix the issue.

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