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Business central and CRM integration multiple customer record create

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Hello Teams,

We have setup integration between business central and Microsoft dynamic sales CRM. In integration between CRM account to customer  creating multiple customer record in business central.

I have attached screen shot of customer record and job queue parameter setting.

Thanks in advance. please explain what is reason and stop creating multiple record.

pastedimage1653533691236v1.png

pastedimage1653533868448v2.png

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  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Business central and CRM integration multiple customer record create

    Hello,

    This is an issue and should not happen. Does this issue also happen in a Sandbox CRM together with a Sandbox BC (or unmodified CRONUS company)?

    Looks like there is partner customization in place. Please ask your partner to assist.

    Thank you.

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