Restored both AX databases and now AOS won't start

(0) Share

Report

Posted on by b_radlyjames

3,155

I restored the 2 databases and then have tried to start the AOS. After about 2-3 seconds I get the following services error:

In the event viewer I find the following:

A timeout was reached (30000 milliseconds) while waiting for the Microsoft Dynamics AX Object Server 6.2$01-MicrosoftDynamicsAX service to connect.

This seems odd. After I hit 'Start' on the service, 2-3 seconds later it fails.

*This post is locked for comments

I have the same question (0)

All responses (7)

Answers (1)

André Arnaud de Cal... 298,655 Super User 2025 Season 2 on at

Like (0)

Report

RE: Restored both AX databases and now AOS won't start

Hi bRadlyJames,

Thanks for the feedback. Would you mind marking your own answer to have this thread get the status answered?

Was this reply helpful? Yes No
Verified answer

b_radlyjames 3,155 on at

Like (0)

Report

RE: Restored both AX databases and now AOS won't start

Thank you everyone for the answers. After fiddling with this for several days, I finally uninstalled AX, deleted the databases, re-installed AX to the versions we have in Production and then restored the Production databases. Works great now. Thanks!

Was this reply helpful? Yes No
Suggested answer

A.Prasanna 8,223 on at

Like (0)

Report

RE: Restored both AX databases and now AOS won't start

any errors in event logs,

long time back i also faced this issue after restoring databases , and I followed the instructions as it is , then it worked.

dynamics-ax-live.blogspot.com/.../error-cannot-create-another-system.html

hope this will help.

Amith Prasanna

Was this reply helpful? Yes No
André Arnaud de Cal... 298,655 Super User 2025 Season 2 on at

Like (0)

Report

RE: Restored both AX databases and now AOS won't start

If the comments from Jelle are not working, try to check the details in the Windows Event Viewer. Probably you can find more related information here.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: Restored both AX databases and now AOS won't start

Hi,

A quick check: Are the service accounts for the instance the same as where you sourced the databases from?

This has tripped me up in the past where the source and destination instances are in different domains...

Was this reply helpful? Yes No
b_radlyjames 3,155 on at

Like (0)

Report

RE: Restored both AX databases and now AOS won't start

Thank you for the reponse Andre. After hitting 'Start', the service is in no state (just blank). Nothing is happening as far as I can tell. This little popup shown comes after 2-3 seconds from hitting 'Start'.

Was this reply helpful? Yes No
André Arnaud de Cal... 298,655 Super User 2025 Season 2 on at

Like (0)

Report

RE: Restored both AX databases and now AOS won't start

Hi bRradlyJames,

When you see this error, is the service then still in starting state or stopped? The message like shown in your screenshot is usually shown after 30 seconds when the service is building up new file systems with the compiled CIL. (e.g. XppIL folder).

Was this reply helpful? Yes No