Hello,
I am new to my company and am trying to access the e-learning for Dynamics CRM 2013 on-premise. I've created a microsoft account, but when I try to log into the e-learning, I am receving the following error message. MS has not responded with helpful info. Can anyone help? Thanks!
I am receiving the following error message. No one seems to know how I can get my account associated with the CustomerSource Profile:
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The Credentials that you have entered are not associated with a CustomerSource or PartnerSource Profile Try Logging in Again? To log in with a different set of credentials choose one of the options listed below.
Microsoft Employees Sign in with your Internal domain account. (Example: domain\alias )
Microsoft account Sign in with the account you use for SkyDrive, Xbox LIVE, Outlook.com or other Microsoft Services.
Organizational account Sign in with the account provided by your work or school to use Microsoft Dynamics CRM online, Office 365, or other Microsoft services.
Recover my account access
If you have previously had access to CustomerSource or PartnerSource under a different set of credentials and provided a recovery email address in your personal profile, please enter that email address below to re-establish access to your account. If you don't remember the recovery e-mail address you have stored in your profile, your organization's CustomerSource/PartnerSource administrator may be able to assist you. Recovery Email Address: * Email Address is required.* Email address is not in a correct format.
If additional help is needed, please contact your Regional Operations Center as follows: For Asia Pacific, contact mbslques@microsoft.com For America's, contact mbsquery@microsoft.com For Europe, Middle East and Africa, contact eocmbscs@microsoft.com
