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Send externally not available

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Posted on by 140
Hi all,
 
When I set up an alert rule, I could not enable the “Send externally/ button, it was grey out. Any idea?
 
Thanks,
  • Verified answer
    GirishS Profile Picture
    GirishS 27,821 Super User 2024 Season 1 on at
    Send externally not available
    Hi LB developer,
     
    I checked the code. Send externally button is enabled only if the Organization- wide toggle button is disabled.
     
     
    Thanks,
    Girish S.

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