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Our system is still on GP 2016 and uses EFT for Accounts Payable. They have multiple companies each in its own database. Their oldest, largest company is configured to send an automatic e-mail remittance anytime an EFT is generated, however in the smaller companies they e-mails do not send. It is the same user responsible for the payables in each company. Walking through the e-mail setups, I am not seeing any visible difference between the larger and smaller companies.
Is there a setup or feature that perhaps I am missing? Please advise. Thank you.
JG
Hi JG,
We have a great blog that walks you through the setup and testing of emailing remittances in Payables Management. Here’s a link:
Quick Step Guide to E-mail PM EFT Remittances in Microsoft Dynamics GP 2015/GP 2016
I suggest you go through this blog step by step in one of those smaller companies. I’m betting you’ll find the missing setup by going through these steps. Good luck!
Andrea Melroe | Sr. Technical Advisor | Microsoft Dynamics GP
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